How to Disable Support Notifications on Dell PowerStore ?

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Written By Amit Singh

I am a technology enthusiast with 15 years of experience in SAN and NAS Storage. 

If support connectivity (SupportAssist) is enabled on the PowerStore system then during planned maintenance also PowerStore will trigger an alert to dell even though dell engagement is not required.

In this article, we will see, how to disable support notifications on Dell PowerStore.

Step 1

  • Login to PowerStore Manager.
  • Click Settings and under support, Disable Support Notifications.
  • Click the checkbox for the appliance that you are trying to put into maintenance mode.
  • Click Modify.
Disable Support Notifications on Dell PowerStore
Modify

Step 2

  • In the slide-out click on the Enable maintenance Mode Checkbox.
  • In the Maintenance Window Duration (in hours) field, type a number of hours that will be longer than the time of the procedure.
  • Click Apply.
Disable Support Notifications on Dell PowerStore
Click Apply for Maintenance Mode

Step 3

Maintenance Mode enabled for PowerStore 500T-A appliance.

Disable Support Notifications on Dell PowerStore
Maintenance Mode Enabled

I am a technology enthusiast with 15 years of experience in SAN and NAS Storage. I work with one of the fortune 500 companies as SAN Storage Architect.

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